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Facing a software audit is a daunting process, which takes time, money, and resources to complete. Typically, the first question the target of an audit asks is whether the audit is legitimate, closely followed by why the company has been selected for an audit.
What triggers an Autodesk audit?
Disgruntled employee: One of the common ways an audit may be initiated is a report from a current or former employee, often seeking a monetary reward or to punish the company. Autodesk makes it easy to report a company for unlicensed software at this web site.
What information does Autodesk have regarding deployment data?
If a current or former employee shared data with Autodesk, it is possible that Autodesk could have a detailed account of the deployments. This is a particular concern if the former or current employee has access or administrative rights to the network through the IT department.
In addition to a report from an employee, Autodesk can obtain deployment data through authorization checks built into the software. Not only does Autodesk likely have a record of the installation on the network, it is possible that the serial numbers may trigger an audit if they are known to be illegitimate. However, much older versions of Autodesk software may not have the same type of reporting, so it is possible Autodesk may not be aware of these installations unless they were properly registered and recorded with Autodesk when purchased.
Many Autodesk users recently reported a problem with the authorization checks in AutoCAD 2018 single-user licenses after the authorization check crashed the system. If you have encountered this issue, Autodesk has provided the following instructions to troubleshoot:
Solution:
Download and install the Autodesk License Service 5.1.5 Hotfix 1.
To download updates and hotfixes, use the Autodesk Desktop App (see Where to get Product Updates, Add-ons, and Enhancements) or access the direct links below. Before installation, ensure the internet connection is working and repaired if needed.
Performing a Windows installation:
Performing a Mac OS installation:
Note: When manually downloading and installing the license hotfix, the installer will install and then quit without a message of completion.
When this happens, you get the Update Error: Invalid File Found error. The sims 3 mac torrent.
How to determine whether installed products are properly licensed?
Autodesk has significantly cut the risk of unlicensed software by making the transition from a perpetual licensing model to a subscription-based model. However, many customers continue to deploy and use older, perpetual products.
If a company has not been audited by a software publisher, it is likely only a matter of time before it receives an audit request. Therefore, if you have not conducted an internal analysis of the company’s software assets, it is prudent to do so immediately. By catching potentially illegitimate software prior to an audit can save thousands to hundreds of thousands of dollars in potential copyright infringement penalties and legal fees.
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All Autodesk products contain a serial number for each installation. There are a number of common illegitimate or “cracked” serial numbers circulating the web, including ones that repeat (for example, 696-696969) or ones that increase numerically (123-456789). If any of the serial numbers assigned to current Autodesk installations are similar to these numbers, they are likely invalid and should be immediately removed and replaced with legitimate Autodesk licenses.
Unfortunately, this process may be more expensive in the short term because an old perpetual copy of AutoCAD Design Suite, for example, cannot replaced with a newer perpetual version of the same product. Now that the licensing models have changed, a company will be required to obtain a subscription, which can be purchased in 1- to 3-year increments.
Autodesk offers standalone or networked license options, which may be found here.
What steps should a company take to respond to an Autodesk audit?
The first step for any audit is to conduct an analysis of the deployments in its environment. This process seems straight-forward but can become very complicated. Obtaining an accurate inventory is critical to determine whether any of the software is unlicensed. After the initial assessment, the second step is to conduct a quality control analysis in order to isolate any instances of false positives such as remnants in the registry of older, uninstalled products, trial versions, or any free reader versions. Once an accurate inventory is collected, the third step is to compare the data to licenses registered to the company.
This process may be complex due to license restrictions and rules relating to software installed on servers, networked licenses, and standalone licenses, in addition to the license rules for transferring licenses between employees. The final step is to determine whether the license applied to each installation is proper and falls within the software license rules is a crucial step in determining potential exposure for unlicensed software.
It is not uncommon for a company to own more licenses than are installed and expect those licenses to cover a shortfall on another, unrelated product. The licensing rules for Autodesk products may be found in an Autodesk End User License Agreement. There are also a number of license terms for online services and subscription licenses.
Once the data and licenses are verified, the audit results are submitted to Autodesk, and a company will begin to negotiate a resolution with Autodesk for any unlicensed software, which may include both penalties and the replacement cost for obtaining legitimate licenses.
How to avoid purchasing illegitimate software:
The best way to avoid purchasing illegitimate software is to buy from an Autodesk authorized reseller or Autodesk directly. Options are a bit more limited with the subscription-based model, but it is still possible to procure a slight discount.
Many companies will note that they are Authorized Resellers on their web site but will not necessary sell legitimate software. You can search for resellers in your area on Autodesk’s web site, or simply acquire the software directly from Autodesk.
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How to manage future Autodesk compliance:
In addition to conducting internal audits, it is possible to manage licenses through the Autodesk network licensing manager.
The following are step by step instructions from Autodesk’s web site for managing licenses, user access, and deployments:
Managing User Access
The User List is the primary interface for managing users in your Autodesk Account. Click the arrow next to a user name to display the following information:
4. Click the Edit Access link to the right of the user’s name or select multiple users and select Edit Access from the Actions pull-down menu.
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5. Select Benefits from the Edit Access screen to display the available contracts and options. Click the arrow next to the contract number to expand the contract information display. Change the options in the Show menu at the top to limit the number of contracts shown.
6. Click to the check the box next to each of the Benefits listed that you wish to assign to the user(s). Click the Save button when finished.
Note: In this example, all benefits (2/2) have been assigned for a single contract, but the same benefits have not been granted (0/2) for the second contract on the account.
7. Select Products & Services to display the available contracts and options. Click the arrow next to the contract number to expand the information display. Change the options in the Show menu at the top to limit the number of contracts shown.
8. Click to check the box next to each of the products and services that you wish to assign to the user(s). Click the Save button when finished.
Note: In this example, a single available seat for AutoCAD LT has been assigned to the user along with 4/4 available cloud services. No access to Maya LT on a different contract was granted.
Any companies interested in a comprehensive software asset management program should adopt a policy company-wide that includes all software installed on its network. The program should include a way to manage all deployments and licenses in real time in order to avoid any potential license gaps.
It is important to note that transferring licenses between users may require some additional steps, so it is critical that the company understands and reads the license agreement and terms for each Autodesk license. Customers should also promptly uninstall and delete trial versions at the expiration of the trial period in order to avoid remnants or trial versions triggering a false positive in a future audit.
When in doubt, contact an attorney with experience in Autodesk licensing and defending against Autodesk audits.
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